Shipping policy

Shipping policy

Where we ship We ship World-wide with tracking.

How long it takes Orders are processed within 1 to 3 business days and usually arrive within 7 to 15 business days. You'll get a tracking number by email as soon as your order ships. Delivery times can run longer during the December peak.

Christmas To arrive before Christmas, please order by 1 December. We'll always give you our honest best estimate, but we can't control carrier delays.

Shipping costs Orders of 3 or more jars ship free. Any shipping cost on smaller orders is shown at checkout before you pay.

Lost or delayed parcels If your tracking hasn't updated in 5 business days, or your parcel shows as delivered but you can't find it, email hello@sonnola.com with your order number and we'll sort it out.